Privacy Policy
At Al-Ayesh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us. By using our website and services, you agree to the practices described in this policy.
Information We Collect
When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address, and other details necessary to process and deliver your order. We only collect information that is reasonably required to provide our services and improve your shopping experience.
How We Use Your Information
The information you provide is used to process and confirm your orders, arrange delivery, communicate with you about your purchase, respond to your questions, and provide customer support. We may also use this information to improve our products, services, and website experience.
Payment Information
For payments, we may require certain information to confirm your transaction or advance payment. Al-Ayesh does not intentionally collect or store sensitive payment information beyond what is necessary to process or verify your order. Payment information may be handled by the relevant payment service provider according to their own privacy policies.
Information Protection
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Sharing of Information
Al-Ayesh does not sell or rent your personal information to third parties. We may share necessary information with trusted service providers, such as courier companies and payment service providers, only when required to process, deliver, or complete your order.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and provide a better browsing experience. You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.
Third-Party Services
Our website may use third-party services for payments, delivery, analytics, or other business functions. These services may have their own privacy policies and terms. We recommend reviewing their policies when using their services.
Data Retention
We retain customer information only for as long as reasonably necessary to process orders, provide customer support, maintain business records, comply with applicable legal requirements, and protect our legitimate business interests.
Your Privacy Rights
You may contact us if you want to ask about the personal information we hold about you or if you believe any of your information is incorrect. Where applicable, we will take reasonable steps to update, correct, or address your request.
Policy Updates
Al-Ayesh may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the way your information is handled, please contact Al-Ayesh at al.ayesh1511@gmail.com or +92 345 6759527.