Terms Of Services
Welcome to Al-Ayesh. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with these Terms of Service. Please read these terms carefully before using our website or placing an order.
Website Use
Our website is provided for personal and lawful shopping purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for any unlawful activity.
Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, and other information displayed on our website are accurate and up to date. However, slight differences in product color, appearance, packaging, or other details may occur due to photography, screen settings, manufacturer updates, or other circumstances.
Product Availability
All products are subject to availability. Al-Ayesh reserves the right to update product availability, discontinue products, or limit the quantity of products that can be purchased at any time without prior notice.
Pricing and Payment
All prices displayed on our website are subject to change without prior notice. To confirm and process an order, a 10% advance payment may be required, with the remaining 90% payable through Cash on Delivery where applicable. Orders will be processed after the required advance payment and order confirmation have been completed.
Order Confirmation
After placing an order, our team may contact you to verify your order details. An order is considered confirmed once the required verification and payment conditions have been completed. Al-Ayesh reserves the right to cancel or decline an order in cases such as incorrect information, product unavailability, suspected fraudulent activity, or other legitimate reasons.
Shipping and Delivery
We offer delivery across Pakistan, with free shipping for eligible orders under our applicable shipping arrangement. Standard delivery generally takes 5–7 working days after order confirmation. Delivery times may vary depending on the customer's location, courier availability, weather conditions, holidays, or other unforeseen circumstances.
Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy. Customers should review the policy before placing an order to understand the applicable return conditions, eligibility requirements, refund process, and cancellation terms.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, you should contact Al-Ayesh within 24–48 hours of delivery. Clear photographs or videos of the product and packaging may be required to review the issue and determine the appropriate resolution.
Intellectual Property
All content available on the Al-Ayesh website, including text, images, graphics, logos, product information, designs, and other materials, belongs to Al-Ayesh or its respective content owners unless otherwise stated. Such content may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior permission.
Limitation of Liability
Al-Ayesh makes reasonable efforts to provide accurate information and reliable services but does not guarantee that the website will always be available, error-free, or free from interruptions. We are not responsible for delays or issues caused by circumstances beyond our reasonable control, including courier delays, weather conditions, technical problems, or other unforeseen events.
Changes to These Terms
Al-Ayesh reserves the right to update or modify these Terms of Service at any time. Changes will become effective when they are posted on our website. We encourage customers to review this page periodically to stay informed about any updates.
Contact Us
If you have any questions regarding these Terms of Service, orders, payments, deliveries, returns, or other matters related to our website, please contact Al-Ayesh at al.ayesh1511@gmail.com or +92 345 6759527.